FAQs

. Do you offer free shipping? Yes, we are pleased to offer free shipping on all orders, both within Pakistan and internationally.

2. How long will my order take to arrive?

• Pakistan: Orders typically take 3-5 working days to arrive.
• International: Orders typically take 5-7 working days to arrive. Please note that delivery times may vary depending on your location.

3. How can I track my order? Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order on the courier’s website.

4. What is your return policy? We offer a 14-day return policy. If you’re not satisfied with your purchase, you can return the item in its original condition within 14 days of delivery. Please refer to our Return Policy for more details.

5. How do I initiate a return? To initiate a return, please contact our customer support team with your order details. Once your return is approved, you can send the item back to our address in Faisalabad. Return shipping costs are the responsibility of the customer unless the item was damaged or defective.

6. Can I exchange an item? Yes, you can exchange an item by following the return process. Once we receive your return, you can place a new order for the item you want.

7. What payment methods do you accept? We accept a variety of payment methods, including credit/debit cards, bank transfers, and other online payment options available at checkout.

8. Do you ship internationally? Yes, we ship worldwide. Our international shipping is free, and delivery typically takes 5-7 working days.

9. How can I contact customer support? If you have any questions or need assistance, you can reach out to our customer support team via email or through our contact form on the website. We are here to help!