FAQs

1. Do you offer free shipping? Yes, we are pleased to offer free shipping on all orders, within Pakistan .

2. How long will my order take to arrive?

• Pakistan: Orders typically take 3-5 working days to arrive.
• International: Orders typically take 7-14 working days to arrive. Please note that delivery times may vary depending on your location.

3. How can I track my order? Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order on the courier’s website.

4. What is your return policy? We offer a 7-day return policy. If you’re not satisfied with your purchase, you can return the item in its original condition within 7 days of delivery. Please refer to our Return Policy for more details.

5. How do I initiate a return? To initiate a return, please contact our customer support team with your order details. Once your return is approved, you can send the item back to our address in Faisalabad. Return shipping costs are the responsibility of the customer unless the item was damaged or defective.

6. Can I exchange an item? Yes, you can exchange an item by following the return process. Once we receive your return, you can place a new order for the item you want.

7. Do you ship internationally? Yes, we ship worldwide, and delivery typically takes 7-14 working days.

8. How can I contact customer support? If you have any questions or need assistance, you can reach out to our customer support team via email or through our contact form on the website. We are here to help!